wrktxt (“we”, “us”, “our”)
Last updated: 10/31/25
1. Introduction
Welcome to wrktxt. We provide a service that automatically sends SMS messages on behalf of service-businesses when they miss calls. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service (“Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. What information we collect
2.1 Personal Information you provide:
Name, business name, email address, phone number, payment/billing information.
Business phone number you select via our service.
Any notes or contact details you enter in your account.
2.2 Automatically collected information (Usage Data):
IP addresses, device type, browser type, operating system, timestamps of usage.
Call logs, SMS metadata (time, sender, receiver) as required to operate the Service.
Cookies and similar tracking technologies for analytics and performance.
3. How we use your information
We use the information to:
Provide, operate, and maintain the Service.
Process billing and subscriptions.
Respond to customer support requests.
Monitor and improve the Service (analytics, usage patterns).
Send transactional communications (e.g., billing, account notices).
Comply with legal obligations.
4. Legal basis for processing (if applicable)
Depending on your location, our collection and processing of your data may rely on legitimate business interests, consent, contract necessity, or compliance with legal obligations.
5. Sharing your information
We may share information with:
Service providers (e.g., payment processors, SMS/voice infrastructure via Twilio) who help deliver the Service.
Affiliates and business partners only as needed and under contractual obligations.
Legal and regulatory authorities when required by law or to protect our rights.
We do not sell your personal information to third-parties for their independent marketing without your consent.
6. Data retention
We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data for legal, regulatory or backup purposes.
7. Data transfers
If you are a user outside our country of incorporation, note that your data may be transferred to, stored and processed in servers located in other jurisdictions (including the United States). By using the Service you consent to such transfers.
8. Security
We use reasonable administrative, technical and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
9. Your rights
Depending on your jurisdiction, you may have rights such as:
Accessing or obtaining a copy of your personal information.
Correcting or updating your data.
Deleting your account and associated data (subject to retention requirements).
Withdrawing consent where applicable.
Objecting to certain processing activities.
To exercise these rights, contact us at: [insert email address].
10. Cookies and tracking
We use cookies and similar technologies to collect usage information, provide analytics, and improve the Service. You may disable cookies via browser settings, but this may affect your ability to use the Service.
11. Children’s privacy
Our Service is not directed to children under 16 (or local minimum age). We do not knowingly collect personal information from children under this age. If you believe we did, please contact us and we will take steps to delete such information.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised date at the top and notify you via email or via the Service if required. Continued use of the Service after changes means you accept the new policy.
13. Contact us
If you have any questions about this policy, please contact us at:
tony@wrktxt.com