Terms of Service

Last updated: November 17, 2025

Agreement to Terms

By accessing or using wrktxt, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our service.

Service Description

wrktxt is a missed call recovery service that helps businesses respond to customers who call but don't reach anyone. Our service automatically detects missed calls and sends SMS responses on your behalf to initiate customer conversations.

SMS Messaging Terms

By using wrktxt, you acknowledge and agree to the following SMS messaging terms:

  • Automated Messages: Our service sends automated SMS messages to customers who call your business phone number

  • Message Frequency: Message frequency varies based on customer interactions (typically 1-3 messages per conversation)

  • Message Rates: Standard message and data rates may apply based on your mobile carrier's plan

  • Opt-Out Rights: Customers can opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT

  • Help Information: Customers can reply HELP to receive support information

  • Opt-In Method: Consent is implied when customers initiate contact by calling your business phone number

  • Compliance: You are responsible for ensuring your use of wrktxt complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act

Your Responsibilities

You agree to:

  • Provide accurate and complete information when setting up your account

  • Maintain the security of your account credentials

  • Use the service only for lawful business purposes

  • Not use the service to send spam, unsolicited messages, or prohibited content

  • Comply with all applicable telecommunications laws and regulations

  • Respond to customer inquiries in a timely and professional manner

  • Notify us immediately of any unauthorized use of your account

Prohibited Uses

You may not use wrktxt to:

  • Send unsolicited marketing messages or spam

  • Transmit illegal, harmful, threatening, abusive, or offensive content

  • Impersonate another person or entity

  • Violate any laws or regulations

  • Interfere with or disrupt the service or servers

  • Collect or store personal data about other users without consent

  • Use the service for any fraudulent or malicious purpose

Subscription and Billing

wrktxt offers subscription-based plans:

  • Free Trial: New accounts receive a 14-day free trial

  • Subscription Plans: After the trial, you will be charged based on your selected plan (Solo or Team)

  • Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless canceled

  • Payment Processing: Payments are processed securely through Stripe

  • Cancellation: You may cancel your subscription at any time through your account settings

  • Refunds: We do not offer refunds for partial billing periods

  • Price Changes: We reserve the right to change our pricing with 30 days' notice

Phone Number Provisioning

When you subscribe to wrktxt, we provision a dedicated business phone number through Telnyx for automatic missed call detection. This phone number is assigned to your account for the duration of your active subscription. If you cancel your subscription, you may lose access to this phone number.

Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted or error-free access to wrktxt. We may suspend or terminate the service for maintenance, updates, or other reasons with or without notice. We are not liable for any damages resulting from service interruptions.

Intellectual Property

wrktxt and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.

Limitation of Liability

To the maximum extent permitted by law:

  • wrktxt is provided "as is" without warranties of any kind

  • We are not liable for any indirect, incidental, special, or consequential damages

  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim

  • We are not responsible for lost business, revenue, or data

Indemnification

You agree to indemnify and hold harmless wrktxt and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of the service or violation of these terms.

Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including breach of these terms. Upon termination, your right to use the service will cease immediately, and we may delete your account data.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by email or through our platform. Your continued use of wrktxt after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us at: tony@wrktxt.com